Terms and conditions governing the use of our platform and services.
Last updated: January 1, 2025
By accessing and using the Retail Motions s.r.o. platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Retail Motions s.r.o. provides research and analytics services for museums, galleries, festivals, and creative studios to evaluate visitor engagement with interactive and digital art through sensor-driven evaluation, audience journey mapping, and comprehensive analytics dashboards.
To access certain features of our platform, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Our platform offers various subscription tiers and per-study credit systems. Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as specifically stated in your subscription agreement.
You agree to use our services only for lawful purposes and in accordance with these terms. You may not use our services to violate any applicable laws, infringe on intellectual property rights, or engage in any harmful or disruptive activities.
By using our services, you grant us the right to collect, process, and analyze visitor engagement data from your installations. All data collection must comply with applicable privacy laws and visitor consent requirements.
The platform, including all content, features, and functionality, is owned by Retail Motions s.r.o. and is protected by copyright, trademark, and other intellectual property laws. You retain ownership of your data and content uploaded to the platform.
We strive to maintain high service availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice to users.
To the maximum extent permitted by law, Retail Motions s.r.o. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
You agree to indemnify and hold harmless Retail Motions s.r.o. from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.
Either party may terminate this agreement at any time. Upon termination, your access to the platform will cease, and we may delete your account and data in accordance with our data retention policies.
These terms are governed by the laws of Brazil. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Belo Horizonte, Minas Gerais, Brazil.
Our advisory sprints and consulting services are provided under separate agreements. The scope, deliverables, and terms for such services will be specified in individual service agreements.
Data licensing agreements for agencies and academic institutions are governed by separate licensing terms. All licensed data is anonymized and aggregated to protect individual privacy.
We reserve the right to modify these terms at any time. Material changes will be communicated to users via email or platform notifications. Continued use of our services after changes constitutes acceptance of the new terms.
For questions about these terms of service, please contact us at: